f you are using a MasterCard and trying to make a payment via our website for any of our products you might have come across a generic error wondering why the payment was not completed
The main cause is this issue is that (our payment gateway) is unable to process MasterCard payments since 29th April 2021 they are working but are not sure when this issue will be resolved.
How can I make the payment ?
- If you are using a Visa card, no action needed you can make the payment from the website .
- If you want to pay with a PayPal account, no action needed you can make the payment by selecting the PayPal option from the Invoice as PayPal is not affected.
- If you are using a MasterCard, you can choose the “PayPal” option on the Checkout option “Pay with Credit or Debit Card” (screenshot attached below). Using this option you can make the payment with your MasterCard or Visa without creating a PayPal account.
Sorry for the inconvenience.